Privacy Policy for Image To 3D

Introduction

Welcome to Image To 3D, an online AI service that turns a photo or illustration into a usable 3D model. You upload a reference picture, the system reads shape, edges, and surface detail from that view, and you can preview, refine, and export meshes for games, 3D printing, product design, classroom projects, and related workflows. At Image To 3D, we prioritise your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our services at imageto3d.im.

Information Collection and Use

We collect the following types of data to provide and improve Image To 3D:

1. Account Information

   • What We Collect: Your name, email address, and any additional information you provide when you create or manage an account.
   • Purpose: To manage your account, authenticate access, provide customer support, and personalise your experience.

2. Usage Details

   • What We Collect: Information about how you use Image To 3D, including feature usage (e.g., uploads, image-to-3D and text-to-3D generation requests, previews, GLB downloads, credit consumption), session activity, and interaction history.
   • Purpose: To operate the service, improve 3D reconstruction quality, troubleshoot issues, and optimise performance and user experience.

3. Uploaded and Generated Content

   • What We Collect: Reference images you upload, optional text prompts for text-to-3D, processing settings (such as textured mesh or geometry-only output), generated 3D models and previews, job metadata, and creation history where you choose to save it.
   • Purpose: To run image-to-3D and related processing, show previews, deliver exports, maintain your history for convenience, and support production workflows when you work through multiple assets.

4. Technical Information

   • What We Collect: Device information, browser type, operating system, IP address, language preferences, and technical data that affects service delivery.
   • Purpose: To secure the platform, ensure compatibility, prevent abuse, and diagnose technical problems.

5. Payment and Subscription Information

   • What We Collect: Payment method details (processed by our payment partners), billing address, subscription or credit-plan preferences, transaction records, and credit usage.
   • Purpose: To process payments, manage subscriptions or one-time credit purchases, and maintain accurate billing records.

Data Storage and Security

We use administrative, technical, and organisational measures to protect your personal information and the images and models you upload or generate. Processing may occur on secure cloud infrastructure operated by us or vetted service providers. While we work to handle uploads carefully, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell your personal information. We may share information only in these limited situations:

• With payment processors, hosting providers, analytics tools, and AI or infrastructure partners that help us deliver Image To 3D, under confidentiality and data-processing obligations.
• To comply with applicable law, regulation, legal process, or enforceable governmental request.
• To protect the rights, property, or safety of Image To 3D, our users, or the public.
• In connection with a merger, acquisition, or sale of assets, subject to continued protection consistent with this policy.

Content and Rights

• You retain rights to the images you upload and the 3D models and outputs we generate from your content, subject to our Terms of Service and applicable law.
• You are responsible for ensuring you have the rights and permissions to upload reference content and to use generated models in your projects. Do not use Image To 3D on material you are not allowed to reproduce or distribute, or for any purpose prohibited in our acceptable-use rules.
• We may use anonymised or aggregated data that does not identify you personally to improve model quality, reliability, and platform features.

Your Data Rights

Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have rights including:

• Right to Access: Request a copy of personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: Ask us to limit how we use your data in specific cases.
• Right to Data Portability: Request your data in a structured, commonly used, machine-readable format where applicable.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Where processing relies on consent, you may withdraw it at any time.

To exercise these rights, contact us at support@imageto3d.im. We aim to respond within 30 calendar days. You may also lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

Changes to This Policy

We may update this privacy policy as our services or legal requirements change. We will notify you of material changes through the platform or by email when appropriate and update the effective date on this page. Continued use of Image To 3D after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Website: imageto3d.im

Email: support@imageto3d.im

By using Image To 3D, you acknowledge this privacy policy and consent to our data practices as described above. Thank you for trusting us with your images and creative work.